questions about energy assistance 503-687-1480

energy assistance hotline 1-855-216-5289 ext. 1480


Energy and heating is a necessary aspect of shelter. Deficiencies in home heating pose a threat to life, health, and safety. The purpose of Energy Assistance is to provide support to eligible households to offset residential energy costs.

Available funding options that may provide assistance to eligible applicants:


LIHEAP is available to customers that meet the income guidelines.  Assistance may be directed to the primary heat source in the home. Applications are processed on a first-come-first-served basis. Application packets are anticipated to be available the first week of October for households having either a senior (60 or older) and/or disabled household member(s). Pending funding availability, general public households will be placed on a referral list starting in December and follow the department’s application release processes. Applications will continue to be accepted through the heating season until all funds have been utilized.  

For additional questions or to be placed on the referral list, please call 503-687-1480

OEAP (Oregon Energy Assistance Program)

PGE customers only. Appointments available.
To request an appointment, please call 503-687-1483. A limited number of appointments are available each week. Calls are processed first come, first served. OEAP qualifying criteria includes income eligibility. Priority status may be given to households with no power, medical equipment or a shut-off notice. YCAP receives a monthly allocation to serve a limited number of households.

OLGA (Oregon Low-Income Gas Assistance)

NWNG customers only. Appointments available
To request an application or appointment, please call 503-687-1483. Applications will be accepted until funds are exhausted. OLGA qualifying criteria includes income eligibility and an active account with NWN.  YCAP receives a monthly allocation to serve a limited number of households.  Once these funds are spent, applications may be placed on a list until additional funding becomes available.


The Weatherization program provides free weatherization services to income eligible residents (homeowners and renters) of Yamhill County. The goal is to lower energy usage in order to lower utility costs.

Income eligible clients must be at or below 200% of Federal Poverty. Once deemed eligible for services, an energy audit will be conducted to identify and prioritize cost-effective weatherization measures.

To request an application or appointment, please call 503-687-1483.


Weatherization measures may include:

General Heat Waste

Reduce air infiltration in ways such as: replace broken window pane, re-glaze windows, interior caulking, install new weather-stripping on windows and doors, and insulate water pipes.

Efficiency Upgrades

Compact fluorescent lighting, low-flow shower and faucet kits.

Heating Systems

Pressure test forced air system, air seal and insulate supply and return duct system.  Install as appropriate: flame retention burners, electronic ignition devices, and heating system repairs.

Attic Insulation

Bring ventilation up to code, provide protective barriers around heat-producing devices, and insulate to cost-effective level.

Wall Insulation

Blow loose fill insulation into wall cavities to reduce heat loss and air infiltration.

Floor Insulation

Provide vapor barrier on the ground, and install fiberglass batt insulation in the joist cavities.


Based on results from home assessment, window treatments may not be cost-effective.


Install appropriate materials around perimeter of the dwelling unit to control air flow in the crawl space.

Energy Education

Consultation with the Energy Professionals to maximize energy savings.


  • Check your furnace filter. A dirty filter will make the furnace work harder, and raise your energy bill. It is a good idea to check your filter every month.

  • Vacuum heat registers to improve air circulation. Be sure registers are open in all rooms.

  • Keep furniture and drapes away from the heating registers to let air circulate. Keep interior doors open.

  • Use bathroom and kitchen fans to keep the humidity down and prevent the growth of mold and mildew.

  • Turn off lights and electronics, such as TVs and computers when not in use. A color TV or computer left on at all times can cost $7 to $10 per month.

  • Wash full loads of laundry. Always use cold rinse setting.

  • Use compact fluorescent or LED bulbs. They are four times more energy-efficient than incandescent bulbs and provide the same lighting.

  • Turn down the heat at night and when you are away from home.


Thank you so very much. Due to health problems I have been unable to work for 6 months and am caregiver to my special needs daughter. My husband’s hours at work had been cut and we have gotten deeper in the hole until we almost lost our utilities. We are so thankful you provide help to the needy. God bless you for all you do and may you continue in this good work for many years.
— Energy Client